As a motivational speaker I get to travel quite a lot. Recently, when in Cape Town, I've been staying at Protea's Fire and Ice Hotel in the centre of town. I've stayed there three times already and intend staying there again when I'm back in Cape Town.
The staff gives great service (above and beyond the call of duty). The staff brought me popcorn at 12 am (don't ask … long story).
The hotel just seems to go the extra mile. And, since a picture is worth a thousand words. Just to put it into context … I gave the reception my business card and this is what they did with it. Pretty neat, huh?
This is a great example of the extra mile.
Jacques de Villiers is a sales trainer and knows lots of motivational speakers. And, now he is a raving fan of Protea Hotels's Fire and Ice.