The time has come to redefine leadership. When you critical examine what leadership involves, you quickly discover that it is necessary to turn the conventional definition of leadership on its head.
This means that an altruistic motive is essential for successful businesses, even though this goes against what we commonly think.
Humility in a leader is strongly related to employee trust in the leader. Trust in leadership is critical in enabling the success of an enterprise.
At the deepest level there is chasm between the promise that most brands make and the customer’s experience of the brand. We help close the gap.
The nature of control is to waste value. They function like the brake in a car. Every time you apply the brake you by definition waste energy that has already been put into the system.