Key Account Management Training Course

This Key Account Management Training Course has been designed to help keep and grow their existing accounts.

What you’ll learn on the key account managment training:

  • What is key account management
  • How to defend your key accounts from competitors
  • How to retain and grow your key accounts
  • How to create champions for your cause in your key accounts
  • How to find hidden opportunities in your key accounts and get referrals to other key divisions in the company you serve
  • How to influence and persuade your key contact to your way of thinking
  • How to design and action a key account strategy
  • How to deal with difficult customers/situations
  • How to handle any crises that may occur
  • How to negotiate so that everyone wins